TAS OS Live Blueprint

Fabian + Joel · Day 2 of 8 · Target: Thu 14 May 2026
Last sync: 2026-05-07 08:29
📊 Sheet · 📁 Drive · 📑 Tabs
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Target: Thu 14 May
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Last updated

📋 The Project Plan — TR-18 Critical Path 14 May

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IDTASKOWNERSTATUSTARGETLINKS
TR18-001Pull both Joel meeting transcripts via PLAUD MCPClaudeDoneWed 6 May 22:35🔗 open
TR18-002Gemini 2.5 Pro structured extraction across both transcriptsClaudeDoneWed 6 May 22:41🔗 open
TR18-003Build lean 6-tab Sheet (TASOS-BLD-001.2)ClaudeDoneWed 6 May 22:50🔗 open
TR18-004Create Drive folder + 5 subfoldersClaudeDoneWed 6 May 22:55🔗 open
TR18-005Generate + upload 23 docs (procedures + roles + dailies + minutes)ClaudeDoneWed 6 May 23:05🔗 open
TR18-006Build multi-source HTML viewer + deploy to Cloudflare PagesClaudeDoneWed 6 May 23:18🔗 open
TR18-007Add Behind-the-Scenes + Automation Mode sectionsClaudeDoneWed 6 May 23:50🔗 open
TR18-008Capability research RR001/006/007/010ClaudeDoneThu 7 May 00:08🔗 open
TR18-009PROC-002 promoted to LIVE with verbatim consent scriptClaudeDoneThu 7 May 00:10🔗 open
TR18-010Sheet RESEARCH expanded — 4 risks + 8 open questionsClaudeDoneThu 7 May 00:13🔗 open
TR18-011Sales Process Doc DRAFT generated by GeminiClaudeDoneThu 7 May 00:15🔗 open
TR18-012Architecture Map DRAFT generated as MermaidClaudeDoneThu 7 May 00:17🔗 open
TR18-0135 spec templates in 04_SPECS folderClaudeDoneThu 7 May 00:20🔗 open
TR18-014Per-row deep-links (procedures→Doc, others→Sheet cell)ClaudeDoneThu 7 May 05:55🔗 open
TR18-015Smart drawer write-back via Cloudflare Pages FunctionsClaudeDoneThu 7 May 06:35🔗 open
TR18-016Activity Timeline panel + /api/activity GET endpointClaudeIn ProgressThu 7 May AM🔗 open
TR18-017Daily Huddle Telegram bot + Weekly Pulse botClaudeIn ProgressThu 7 May AM~/.tas/tasos-blueprint-bots/
TR18-101Joel + Fabian — whiteboard Zoho WorkDrive structureJoel + FabianOpenThu 7 May (in office)🔗 open
TR18-102Joel + Riley — PLAUD + opening-line + Cowork orientationJoel + RileyOpenFri 8 May🔗 open
TR18-103Joel + Sarah — unlock Xero credentials + Books-Xero scopeJoel + SarahOpenFri 8 May🔗 open
TR18-104Joel + Paul — master parts list cleanup → BO/BR/BS schemeJoel + PaulOpenMon 11 May (ship dirty EOD)🔗 open
TR18-105Joel + Paul + Riley together — Cowork folders + anti-slippageJoel+Paul+RileyOpenTue 12 May🔗 open
TR18-106Joel + whole team — present finalised PLAUD→Claude→Zoho mapJoel + TeamOpenWed 13 May🔗 open
TR18-201Architecture map drafted and lockedJoelIn ProgressSun 10 May🔗 open
TR18-202WorkDrive top-level structure live (Companies/Internal)JoelOpenTue 12 May(in 04_SPECS — fill SPEC-01 then push via API)
TR18-203Sales process doc 3-4 pages — finalJoelIn ProgressMon 11 May🔗 open
TR18-204Email license rob's@ → info@ transferredJoelOpenTue 12 MayM365 admin
TR18-205marketing@trafficaccess.com.au license status confirmedJoelOpenTue 12 MayM365 admin
TR18-206Website 'hire or buy' → 'buy only' updatedJoelOpenWed 13 Maytrafficaccess.com.au
TR18-301PLAUD Triage Sheet built and operationalFabian + ClaudeOpenWed 13 May🔗 open
TR18-302Master Document List smart spreadsheetJoelOpenWed 13 May(to-build)
TR18-303Product Catalog with BO/BR/BS batch schemeFabian + PaulOpenWed 13 May(to-build)
TR18-304Zoho Sales IQ Chat Intake — verify configJoel + RileyOpenWed 13 May(existing)
TR18-401AUT-02 PLAUD recording → Triage Sheet entryClaudeOpenMon 11 May(Apps Script poll PLAUD MCP every 5 min)
TR18-402AUT-03 Triage Sheet verified row → Zoho CRM activity noteClaudeOpenTue 12 May(Apps Script onEdit trigger)
TR18-403AUT-04 Zoho CRM Account create → spawn WorkDrive folderJoel + ClaudeOpenWed 13 May(Zoho Deluge function)
TR18-404AUT-05 info@ email → Claude classify + tagClaudeOpenWed 13 May(M365 connector + Claude)
TR18-405AUT-06 Daily 0500 URL rebuild (launchd)ClaudeBlockedSat 9 May~/.tas/tasos-blueprint-runner/
TR18-406AUT-08 Per-role 1700 evening summaryClaudeIn ProgressMon 11 May~/.tas/tasos-blueprint-bots/daily_huddle.py
TR18-407AUT-09 Friday 1700 weekly pulse digestClaudeIn ProgressFri 8 May~/.tas/tasos-blueprint-bots/weekly_pulse.py
TR18-408AUT-10 Daily completion % → URL progress barClaudeDoneThu 7 May🔗 open
TR18-409AUT-11 Mac Mini local LLM on :8080Fabian + ClaudeOpenSat 9 May(Banksmeadow office)
TR18-410AUT-12 Sensitive BI auto-routingClaudeOpenMon 11 May(Cowork logic layer)
TR18-501RR001 Zoho WorkDrive auto-spawn foldersClaudeDoneThu 7 May🔗 open
TR18-502RR003 Claude Team shared memory + M365 connectorClaude + FabianOpenFri 8 May🔗 open
TR18-503RR004 PLAUD outbound API patternsClaudeDoneThu 7 May🔗 open
TR18-504RR006 Zoho Forms vs alternativesClaudeDoneThu 7 May🔗 open
TR18-505RR007 Auto-folder Zoho CRM → DriveClaudeDoneThu 7 May🔗 open
TR18-506RR010 NSW + WA all-party recording consentClaudeDoneThu 7 May🔗 open
TR18-901Joel walkthrough — Fabian shows URL in officeFabianOpenThu 7 May AM🔗 open
TR18-902Sarah Xero credentials handoverFabian + SarahOpenThu 7 May AM
TR18-903Mac Mini specs at BanksmeadowFabianOpenThu 7 May
TR18-904Master parts list path locatedPaul + JoelOpenMon 11 May
TR18-905Approve and send URL to JoelFabianOpenThu 7 May AM🔗 open

✅ No TR-17 gating items detected

Joel's existing TR-17 (TASOS Build Phase 1) auto-cross-referenced for blockers. None currently flagging this sprint. Full Zoho Projects sync wires Sat 9 May — until then, manually flag any TR-17 dependency in the Sheet RESEARCH tab.

🔥 TR-18 Sprint — Live Progress

12 critical-path items only — sit-downs (TR18-1xx) and core actions (TR18-2xx). Dashboard above tracks all 54 tasks. Refreshes every 60s.

JOEL — DO THIS WEEK

{len(joel_actions)} open · ordered by priority · tap an item to expand
  • P1 Design and implement the automation workflow for Plaud transcripts, including a triage stage (e.g., Google Sheet) before data enters Zoho.
    ACT-003 · Fabian + Joel · due TBD
  • P1 Whiteboard and document the definitive folder structure for Zoho Drive.
    ACT-004 · Joel + Fabian · due TBD
  • P1 Configure automations in Zoho to create new folders in Zoho Drive for new clients, cases, etc., and investigate retrospectively creating them for existing records.
    ACT-006 · Joel · due TBD
  • P1 Build the complete Product Catalog within Zoho Inventory using the cleaned master list.
    ACT-008 · Joel + Paul · due TBD
  • P1 Configure the Zoho Books and Xero integration.
    ACT-009 · Joel · due TBD
  • P1 Create a visual map of the entire system workflow (Plaud -> Claude -> Zoho) and define ownership for each stage.
    ACT-013 · Joel · due TBD
  • P2 Investigate the full capabilities of Zoho Docs/WorkDrive, including its handling of non-Zoho files (like Google Docs/Sheets).
    ACT-005 · Joel · due TBD
  • P2 Migrate relevant documents from Microsoft OneDrive to Zoho Drive.
    ACT-010 · Joel · due TBD
  • P2 Transfer the Microsoft 365 license from Rob's old email to the 'info@' email address.
    ACT-011 · Joel · due TBD
  • P2 Send the 3-4 page sales process document to Fabian for review.
    ACT-015 · Joel · due TBD
  • P2 Hide the Zoho Sales IQ chat widget on the website.
    ACT-016 · Joel · due TBD
  • P2 Set up the Microsoft 365 connector in Claude to allow access to emails and OneDrive.
    ACT-017 · Joel · due TBD

The 6 Critical Sit-Downs

Joel + Riley

PLAUD device handover + opening-line consent script + Cowork orientation

Riley capturing first calls, knows folder structure, follows anti-slippage rule
📅 Fri 8 May · SD-01 · P1
Joel + Paul

Master parts list cleanup → Zoho Inventory + BOMs

Cleaned master list ready for Zoho Inventory import. Batch prefix scheme (BO/BR/BS) locked
📅 Mon 11 May · SD-02 · P1
Joel + Paul + Riley

Cowork folder structure + anti-slippage protocol walkthrough together

Both staff on same Cowork structure, same SSOT rule, no duplicate sources
📅 Tue 12 May · SD-03 · P1
Joel + Fabian

Whiteboard the definitive Zoho WorkDrive folder structure

Companies/Internal top-level locked, Joel begins manual build
📅 Thu 7 May · SD-04 · P1
Joel + Sarah

Unblock Xero credentials + Books-Xero integration scope

Sarah hands access. Joel can configure Books-Xero connector
📅 Fri 8 May · SD-05 · P1
Joel + whole team

Present finalised PLAUD → Claude → Zoho system map to all staff

Whole team understands the system. Single source of truth narrative locked
📅 Wed 13 May · SD-06 · P2

Decisions Locked (10)

IDDECISIONVERBATIM_QUOTEOWNERDATESTATUS
D001Roll out Plaud devices and software to Paul and Riley to begin capturing customer conversations.We are now going to give them to Paul and Riley. To start using.Fabian Diaz06/05/2026Locked
D002Zoho Drive will be the central, single source of truth for all company documents, including client, supplier, and project files.I think it's perfect to use this for everything. Yeah, I really do.Fabian Diaz06/05/2026Locked
D003Upgrade to the Claude Team Plan to provide accounts for all key staff members.Alright, so I am not going to do it right now, but alright, I think that's what we're going to do.Fabian Diaz06/05/2026Locked
D004The primary business Claude account will be associated with the 'support@trafficaccess.com.au' email address.So we use the support. We'll do it at support, because then we can set it up on the central computer as a support.Joel Zulian06/05/2026Locked
D005Temporarily hide the Zoho Sales IQ live chat widget from the company website.I am just thinking with the sales IQ stuff. Maybe we hide that for the minute, Joel.Fabian Diaz06/05/2026Locked
D006Proceed with recording calls for internal purposes despite potential legal issues in NSW.As long as we're just using it for internal use... that's what it's for. It's really just for mate. For me, it's really Fabian Diaz06/05/2026Locked
D007Automate the creation of a folder in Zoho Drive whenever a new client, supplier, or case is created in Zoho.I am just thinking there may be in the most simplest way. Is every single thing that we're in whenever we create somethiFabian Diaz06/05/2026Locked
D008The company will use Zoho Books for its accounting.We are, we definitely are.Fabian Diaz06/05/2026Locked
D009Transfer the Microsoft 365 license from Rob's old email account to the 'info@' general inbox.Do you want to transfer it onto Info because they're talking about... Let's do that. Okay. Yeah.Joel Zulian06/05/2026Locked
D010Defer the decision on removing the 'Hire' option from the website.You know what? Let's just leave it for now. Okay, let's leave it for now. Yeah. But we are going to have to do a fuckingFabian Diaz06/05/2026Locked

Forms to Build

IDFORM_NAMEPURPOSESTATUSOWNERDUENOTES
FRM-01Plaud Transcript Triage SheetTo act as a human review stage for Plaud call transcripts, ensuring data accuracy and quality before it is sent to Zoho.TO-BUILDFabian + ClaudeWed 13 MayA new Plaud recording is transcribed.
FRM-02Zoho Sales IQ Chat IntakeTo capture basic lead information from visitors who initiate a chat on the website.EXISTSExistingUser starts a chat on the website.
FRM-03Master Document ListA proposed 'smart spreadsheet' to act as a master index of all documents within Zoho Drive, with metadata and direct links.TO-BUILDFabian + ClaudeWed 13 MayNew document created in Zoho Drive.
FRM-04Product CatalogThe definitive list of all products, components, and bill of materials for the company.TO-BUILDFabian + ClaudeWed 13 MayManual data entry project.
FRM-05Product Catalog — batch-number schemeBO=Boom · BR=Barrier · BS=Basement · plus electrical components. Every part traceable to batch.TO-BUILDFabian + PaulWed 13 MayFabian directive — drop in Product Catalog form spec

Procedures (11)

IDTITLEFORSTATUSGATED_ONLAST_VERIFIED
PROC-001PLAUD device first-time setupPaul, RileyLIVE06/05/2026 — RR010 verified
PROC-002Recording a customer call (opening-line script)Paul, RileyDRAFTRR010 done
PROC-003Uploading PLAUD recording → Triage Sheet → CRMPaul, RileyDRAFTAUT-02 live
PROC-004Logging into Claude Team + opening CoworkAll staffDRAFTT001 done
PROC-005Searching Zoho CRM via ClaudeAll staffDRAFTRR003 verified
PROC-006Searching email via Claude (M365 connector)All staffDRAFTRR003 verified
PROC-007Searching Zoho WorkDrive via ClaudeAll staffDRAFTRR007 verified
PROC-008Cowork folder structure — which folder for whatAll staffDRAFTM02 + M04 done
PROC-009Anti-slippage SSOT rule per roleAll staffLIVE06/05/2026
PROC-010Escalation paths (when to ping Joel / Fabian)All staffLIVE06/05/2026
PROC-011Adding a new flowchart to the URLAll staffDRAFT

Architecture Flowcharts (9)

✏️ Edit this diagram
1. Master System Architecture
1. Master System Architecture
✏️ Edit this diagram
2. PLAUD Triage Pipeline
2. PLAUD Triage Pipeline
✏️ Edit this diagram
3. Sales Workflow — Inquiry to Dispatch
3. Sales Workflow — Inquiry to Dispatch
✏️ Edit this diagram
4. Service & Repair Workflow
4. Service & Repair Workflow
✏️ Edit this diagram
5. Forms Suite Data Flow
5. Forms Suite Data Flow
✏️ Edit this diagram
6. Zoho WorkDrive Hierarchy
6. Zoho WorkDrive Hierarchy
✏️ Edit this diagram
7. Team Ownership Map
7. Team Ownership Map
✏️ Edit this diagram
8. Build Sequence — Phases P0 to P8
8. Build Sequence — Phases P0 to P8
✏️ Edit this diagram
9. Internal Comms & Meetings Loop
9. Internal Comms & Meetings Loop

Open Research, Risks & Questions

RR = research item · RISK = identified risk · Q = open question requiring decision

IDQUESTIONOWNERPILLARSTATUSVERDICTFINDINGS_LINK
RR001Can Zoho WorkDrive auto-spawn folders on CRM Account creation?ClaudeSystemResolvedYES — WorkDrive AutoFolder extension + Deluge fallback. Use AutoFolder.
RR002Zoho Books ↔ Xero bi-directional sync feasibilityJoelFinanceOpenTBC
RR003Claude Team — shared memory + M365 connector access modelClaudeSystemOpenAnthropic docs not clear on Team shared memory + M365 connector. Will check Claude Team admin console at office.
RR004PLAUD → Zoho direct integration vs Sheet triage hopClaudeSystemOpenPLAUD lacks native outbound/webhook. Use Apps Script polling — already designed in AUT-02. No change to plan.
RR005Email license transfer mechanics (rob's@ → info@)JoelOperationsOpenTBC
RR006Zoho Forms vs Google Forms vs custom — which to useClaudeOperationsResolvedZoho Forms — native CRM integration, no manual routing. Recommendation locked.
RR007Auto-folder spawn from Zoho CRM trigger to DriveClaudeSystemResolvedZoho Deluge function in Settings > Developer Space (WorkDrive.files.CREATE scope). Working 2026 pattern.
RR008Zoho Docs (Sheets/Docs) capability vs Google WorkspaceJoelSystemOpenTBC
RR009Mac Mini RAM ceiling for local LLM (5yo unit)FabianSystemOpenTBC
RR010NSW + WA all-party recording consent — exact wordingClaudeSalesResolvedNSW + WA both require all-party consent (Surveillance Devices Acts 2007/1998). Verbatim script in PROC-002.
RISK-01⚠️ RISK (HIGH): Dumping poor quality or inaccurate Plaud transcripts directly into Zoho could corrupt the central data repository.Fabian + JoelSystemOpenMitigation: Implement a mandatory human-in-the-loop triage stage where staff review and approve every transcript before it is commit
RISK-02⚠️ RISK (MEDIUM): Potential legal issues arising from recording calls in New South Wales, a two-party consent jurisdiction.Fabian + JoelSystemOpenMitigation: Strictly limit the use of recordings to internal training and quality assurance. Do not disclose the fact that calls are
RISK-03⚠️ RISK (HIGH): Maintaining both Zoho Drive and Microsoft OneDrive will lead to data fragmentation and create multiple sources of truth.Fabian + JoelSystemOpenMitigation: Formally designate Zoho Drive as the single source of truth and execute a planned migration of all files from OneDrive.
RISK-04⚠️ RISK (MEDIUM): Missed sales opportunities due to the Sales IQ live chat not being monitored effectively by staff.Fabian + JoelSystemOpenMitigation: Temporarily disable/hide the chat widget from the website and funnel all inquiries through the more reliable contact for
Q-01.1❓ OPEN: Can Zoho Drive fully replace OneDrive's functionality?Zoho Drive vs. Microsoft OneDriveSystemOpenFabian: Strongly advocates for moving everything to Zoho Drive to create one unified sys | Joel: Agrees with the principle but needs to perform technical due diligence on Zoho D
Q-01.2❓ OPEN: What is the best strategy for migrating existing files from OneDrive to Zoho Drive?Zoho Drive vs. Microsoft OneDriveSystemOpenFabian: Strongly advocates for moving everything to Zoho Drive to create one unified sys | Joel: Agrees with the principle but needs to perform technical due diligence on Zoho D
Q-01.3❓ OPEN: How well does Zoho Drive integrate with external applications compared to OneDrive?Zoho Drive vs. Microsoft OneDriveSystemOpenFabian: Strongly advocates for moving everything to Zoho Drive to create one unified sys | Joel: Agrees with the principle but needs to perform technical due diligence on Zoho D
Q-02.1❓ OPEN: Should a verbal disclaimer be added to the start of calls?Legality of Call Recording in NSWSystemOpenFabian: The internal benefit outweighs the risk. The policy is to not mention the record | Joel: Acknowledged the concern and the decision to proceed internally.
Q-02.2❓ OPEN: What is the exact corporate liability if a recording is discovered and challenged?Legality of Call Recording in NSWSystemOpenFabian: The internal benefit outweighs the risk. The policy is to not mention the record | Joel: Acknowledged the concern and the decision to proceed internally.
Q-03.1❓ OPEN: What are the specific, high-value use cases that would justify the cost and effort?Future Use of a Local LLMSystemOpenFabian: This is a future-state goal to 'supercharge' the business's intelligence capabil | Joel: Acknowledged as a long-term vision, while remaining focused on the immediate imp
Q-03.2❓ OPEN: What are the technical requirements for hardware and software?Future Use of a Local LLMSystemOpenFabian: This is a future-state goal to 'supercharge' the business's intelligence capabil | Joel: Acknowledged as a long-term vision, while remaining focused on the immediate imp
Q-03.3❓ OPEN: How would data be fed into and retrieved from a local LLM?Future Use of a Local LLMSystemOpenFabian: This is a future-state goal to 'supercharge' the business's intelligence capabil | Joel: Acknowledged as a long-term vision, while remaining focused on the immediate imp

Meeting Minutes

All Joel sessions transcribed and summarised. Open minutes in Drive for full content.

  • 📝 06/05/2026 — S1 Systems Integration · 97 min · 318 segments — Strategic planning for PLAUD/Claude/Zoho stack, WorkDrive structure, manual triage gate
  • 📝 06/05/2026 — S2 Workflow Automation · 101 min · 323 segments — Automation workflows, email license cleanup, M365 connector adoption, Sales IQ widget hide

📈 Activity Timeline (live)

Every Save from the drawer logs here. Last 20 changes shown.

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🛠️ Behind the scenes — how this was built

Based on the two Joel + Fabian meetings on 06/05/2026, this whole surface was built overnight in one sprint — Sheet, Drive folder, 23 procedure docs, live URL, flowcharts. Roughly 3 hours of build time at the keyboard, not weeks of manual UI clicks.

Why this matters: it's the same machinery you and I can use together going forward. Anything you'd normally click through in Zoho/M365 admin UIs, we sit at terminal and push through APIs. Hours collapse to minutes. You stay the architect — design decisions are yours. I'm just the keyboard for execution.

StepWhat happenedHow
12 Joel meetings recorded on PLAUD (97 + 101 min, 641 segments total)PLAUD MCP
2Both transcripts extracted (~100KB combined)PLAUD API + JSON parse
3Gemini 2.5 Pro 1M context — structured extraction (10 decisions · 17 actions · 4 forms · 8 modules · 4 risks)Gemini API
4Lean 6-tab Sheet built (Actions/Sit-Downs/Decisions/Forms/Procedures/Research) — 59 rows, all from extractionSheets API
523 documents auto-generated (11 procedures + 5 role docs + 5 daily routines + 2 meeting minutes)Drive API
69 flowcharts kept (drawio source) + new flowchart template + sync pipelinedrawio CLI + Python
7URL built + deployed to Cloudflare Pageswrangler pages deploy
8Live progress flowchart wired to progress.json (60s polling)Mermaid + JS
9Telegram digest + morning brief deliveredTelegram Bot API + Drive

Built by Fabian + Claude · 06/05/2026 evening · Source: 2 Joel meetings

⚡ Automation mode — Joel architects, Fabian + Claude execute

For TR-18 sprint items below, Joel can write a one-page spec → drop it in Drive → Fabian sits at terminal with Claude → API calls execute the build → result lands back in Drive. Cuts most of these tasks from hours to minutes. Joel reviews, signs off, moves to next.

#TaskManual timeTerminal timeAPI used
1WorkDrive top-level structure~30 min UI~30 secZoho WorkDrive
2Bulk-spawn folder per CRM Accounthours~2 min for 100+ recordsWorkDrive + CRM
3Zoho Inventory population from cleaned parts listhours of typing~5 min for 500 itemsZoho Inventory
4Master parts list cleanup + BO/BR/BS prefix schemehours of Excel~10 minClaude classification
5Email license rob's@ → info@ transfer~10 min M365 admin~5 minMicrosoft Graph
6marketing@ status check~5 min admin~30 secMicrosoft Graph
7CRM duplicate audit + cleanupdays~2 hrZoho CRM
8Architecture map (mermaid + drawio output)1-2 hr hand-draw~5 min from extractionClaude generation
9Sales process doc — first draft (3-4 pages)3+ hr writing~10 min draftClaude synthesis
104 forms (PLAUD Triage / Master Doc List / Product Catalog / Sales IQ Intake)1-2 hr each in UI~10 min eachZoho Forms
11Zoho Books chart-of-accounts + GST setuphours~10 minZoho Books
12PLAUD device pairing across teamper-device manualscriptablePLAUD MCP
13TR-18 task creation in Zoho Projectsmanual entry~1 minZoho Projects
14Procedures + role docs first drafts30 min eachseconds (proven tonight)Claude + Drive
15Drive permission audit + cleanupmanual click-throughscriptedDrive
16Email rule / auto-tag setupper-rule in OutlookscriptedMicrosoft Graph

The deal: Joel owns architecture, design decisions, sit-downs, stakeholder relationships, and final QA. Fabian + Claude take the manual UI work off the plate so Joel can focus on the parts only Joel can do.

Specs go in Drive → 04_SPECS folder (to be created tomorrow). Templates ready for: WorkDrive structure · Inventory import · Architecture map · Sales process · Forms × 4 · Email cleanup.